Privacy Policy

Last updated: January 1, 2026

Teravend SARL ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website teravend.cfd and use our event management services.

Data We Collect

We collect personal information that you voluntarily provide to us when you use our services, contact us, or interact with our website. The data we collect may include:

• Personal identification information (name, email address, phone number)
• Company information and job title
• Event requirements and preferences
• Communication records and correspondence
• Website usage data and analytics information
• IP address, browser type, and device information

How We Use Your Information

We use the personal information we collect for various purposes, including how we use your information to provide and improve our services:

• To provide, operate, and maintain our event management services
• To communicate with you about your events and our services
• To process your requests and respond to your inquiries
• To improve our website and services based on your feedback
• To send you marketing communications (with your consent)
• To comply with legal obligations and protect our rights
• To analyze website usage and improve user experience

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please review our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With trusted service providers who assist in delivering our services
• With venue partners and vendors necessary for event execution
• When required by law or to protect our legal rights
• In connection with a business transfer or merger
• With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Event-related data is typically retained for up to 7 years for business and legal compliance purposes.

Your Rights

Under applicable data protection laws, including GDPR, you have certain rights regarding your personal information:

• Right to access your personal data
• Right to rectify inaccurate or incomplete data
• Right to erase your personal data (right to be forgotten)
• Right to restrict processing of your data
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and implement appropriate safeguards to protect your information.

Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Data Controller Information

For the purposes of GDPR and applicable data protection laws, Teravend SARL is the data controller responsible for your personal information. Our legal basis for processing your data includes contract performance, legitimate interests, and your consent where required.

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable data protection laws.